Feedback using The ECI from Hay McBer
Feedback is one of these rare things that we often don’t ask for, and yet, without it we can plod on regardless, not knowing how we are doing imagining that everything is going swimmingly.
The important thing about any feedback is that we are open to receiving it. If we don’t really want to know what other people think, then it’s pointless going through an exercise like this. But when we are open to feedback and have a real desire to learn, understand and appreciate how others see us, it can be immensely useful in our development.
How long does it take to complete the questionnaire?
The Emotional Competence Inventory (ECI) takes approximately 30-45 minutes to complete and is a very useful tool to provide a benchmark of where a person is now with regards their view of the world (their current reality) and that of other people. You can have up to six rater groups and as many participants as you like. Although about 10 to 15 in any group is what most people go for.
What are the benefits of completing the ECI?
It highlights how a person sees themselves, how others see them and shows up any difference. It divides the rater groups so that you can see if one set of people, rates you differently and if so gives rise to discussion in the feedback session.
Where does the ECI come from?
Based on emotional competencies identified by Dr. Daniel Goleman in Working with Emotional Intelligence (1998), and on competencies from Hay/McBer: Generic Competency Dictionary (1996) as well as Dr. Richard Boyatzis: Self-Assessment Questionnaire (SAQ). The Emotional Competence Inventory feedback questionnaire measures 18 competencies. Organised into four clusters to make feedback easier; Self-Awareness, Self-Management, Social Awareness, and Relationship Management.
“I qualified as a practitioner of this feedback instrument in 2006 with Hay Mcber. Since then I’ve used it with over 100 individuals during one to one coaching sessions and in team workshops to enable the team to understand and appreciate the individuals within the team.” Eleanor Yearwood, MD, Key Talent Partners.
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