3 levels of Listening
To really understand what someone is saying, we need to learn to listen to the whole person, not just the words that are being said, but also what lies between and behind the words.
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How do you bounce back?
Having spent 6 hours with Lesley my PA, sorting out a new host for my newsletter and CRM system, I was really excited when we actually pressed the button to send it out to my database last week. So imagine my horror when it arrives in my in-box saying that it's come from my PA's email address!
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What are you thinking?
The results we achieve will be affected by the quality of our thinking. 1. Our thinking is made up of four elements: a)...
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Praise is more than ‘Thank You’
Giving PRAISE is one of the best ways of getting more of the kind of behaviour that you want from people. Tell them specifically what it is that they are doing well. By acknowledging the behaviour that you want to see more of, it energises them to do more of that.
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5 Ways to Develop Your Creative Thinking
We all face challenges in our day to day lives whether personal or professional and creative thinking definitely helps us overcome these challenges. Some people are good at being able to think creatively while others have to develop this skill. This article offers 5 ways to develop your creative thinking
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