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Programme Description
Due to the fluid nature of training courses and our commitment to continuous improvement, Key Talent Partners Limited reserves the right to change the course content and/or trainer at any time in line with market demands.
Programme Dates and Venues
- Key Talent Partners Limited reserves the right to alter or cancel published dates and change venues without liability
- In the event of a cancellation where an alternative cannot be provided, monies received in respect of that course will be refunded in full.
Delegate Substitution
If you would like to make a substitution please call us on 01344 774 999 and we will be happy to rearrange. If for any reason there are additional charges due to substituting the delegate these will need to be paid prior to the date of the workshop.
Payment
Payment can be made by cheque or BACS. Our payment terms are 14 days from the date of the invoice which needs to be paid in full prior to the workshop.
Bank Details: HSBC
Sort Code: 18 40 46
Account No: 01469053
In any event, Key Talent Partners Limited reserves the right to refuse admission if payment has not been received prior to the date of the workshop.
Cancellations
The following charges apply if you cancel:
- 29+ days before a course = 20% of the course fee.
- 15-28 days before a course = 50% of the course fee.
- 1-14 days before a course = 100% of the course fee.
Transfers
Transfers made 15-28 days prior to a course will be charged at 20% of the course fee.
Transfers made 1-14 days prior to a course will be charged at 50% of the course fee.
The transfer option only applies to delegates who are transferring to a different date for the same course.
Delegates must specify their choice of transfer date at the time of transfer
The option to transfer can only be used once, after which non-attendance will be treated as a cancellation and all outstanding invoices will be due.
If a delegate uses the transfer option, the original course invoice and the transfer invoice remain due, even if the transfer reservation is subsequently cancelled
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