Key Talent PartnersTestimonials
"I have been working with Eleanor now for nearly 9 months. She has had a significant impact on the way that our management team works together, the results of which are evident on a daily basis. Staff morale has never been higher, the team ethic has never been stronger which has benefitted our customers/members and our trading figures. Before our introduction to Eleanor, we honestly thought that we were doing things the best way possible. Eleanor's input has allowed us to think differently and improve results. I doubt that there is any organisation that wouldn't benefit from her expertise."
Carl Rutherford Managing Director Bearwood lakes Golf Club, Sindlesham, Berkshire
I have known Eleanor for over 5 years during various team building events and personal leadership sessions. Eleanor has helped the various groups I have been part of in growing from groups of individuals who were just dealing with each other to true teams.She is able to challenge in a constructive way and gains people's commitment to be open and to change. She adapts to the groups she is dealing with, makes sure people are clear on what they want to get from the sessions and provides a framework that helps the teams to define their identity and operate more efficiently.I have also had the opportunity to work with Eleanor as a personal leadership coach for some time and she has helped me develop my self-awareness and understand the impact I have on others. Thanks to her support and insight I have been able to develop into a stronger manager with clear objectives on what I want from my job and from life in general.This has been very valuable on both professional and personal fronts. I have seen Eleanor develop over the years and adjust her style to the people and groups she is coaching. I am impressed by the dedication Eleanor shows to her self development by continuously studying in new fields of her profession.
I enjoy working with Eleanor as I feel she is not just doing her job but is genuinely interested in what goes on for her clients. Nadine Vinent, Head of Client Service Centre of Excellence EMEA at RBS N.V. - Global Transaction Services
“Carmen always shows total commitment to the task in hand, whether it is judging one of my award categories or leading her team. She is constantly putting the needs of people - colleagues or customers - first and is very intuitive. Results and great relationships are her trademarks.”
Don Hales, Managing Director of World of Customer Service
"Carmen has introduced the "Customer Journey" program (trade marketing) to our customers in Poland, Czech and Hungary. She is a hands-on expert and a great presenter, very passionate about what she does. Our customers loved her presentation and her personality and many immediately signed in. Her passion, optimism and enthusiasm are viral. I would love to work with Carmen more often, ideally in one team!"
Robert Bitner, General Manager CIBA VISION, Eastern Europe.
"Carmen has a passion to win through coaching people to achieve their full potential. Her enthusiasm is boundless as is her passion for customer excellence. Working with Carmen is a life-enhancing experience."
Karl Challender , Regional Finance Director, Europe, BHI , CIBA VISION UK Ltd
"Having worked with Eleanor at Key Talent Partners for the past six months, my knowledge and ability of how to present has greatly improved. I’ve also learnt to manage my time better and to delegate more. I’m able to give feedback and comment on things that I’d like changed and to give more praise and general feedback to people about what’s working / not working. I now know how to set SMART objectives and use a SWOT analysis to review the business strategy so as to ensure that we are on course to build our business." Simon Berryman, Managing Director, Brayborne Cleaning Services
"Eleanor is enthusiastic and energetic. She has extensive knowledge and expereience which she puts to practical use - enabling course members to transfer the learning to 'real life.' I thoughly enjoyed the taster session and thought it was extremley thought provoking. I will definitely be recommending that my customers take a look at your website." Helen Shepherd, Senior Business Manager, NatWest, UK Business Banking
"Excellent delivery and good interaction to our questions." Sussanah Sheffield, Senior Account Manager, Oxfordint (Events Management)
"Eleanor took me through a number of key strategies and techniques during the sessions that have been extremely useful. I would have no hesitation in recommending Eleanor to anyone looking to broaden their effectiveness.” - Dave Shapcott, Global Account Manager, Dell Corporation
"Eleanor's structured approach quickly uncovered the issues which were holding me back as a leader. Her focus on outcome and action meant that I was immediately able to devise a plan to address these."
Nick Bettes, Managing Director, G4S Security Systems ( UK ) Ltd
“Eleanor is professional and knowledgeable, and her training has dramatically altered the way that I manage myself, my team, my peers and my superiors. I would recommend her to any managers seeking a coach.” Tony Smith, Operations Manager, Perforce Software Ltd
“Eleanor has been amazing in helping me to change my outlook and has taught me many useful techniques. The coaching process was life changing, and I have no hesitation in recommending it to others.”Carlene Vincent, Finance Team, Highlands and Islands Enterprise
“Eleanor is a no-nonsense, practical executive coach. She sets tough goals - moving from individual assessment through to the real actions required very smoothly and quickly. Crucially, she helps you to understand potential issues and follows through with suggestions on how to tackle them.” Davy Deegan, C&B Manager at Dell
"Perforce Software UK engaged Key Talent Partners to run an Effective Communication workshop at an important time in the company's growth. The workshop helped the team to gel and acquire skills that have enabled us to grow our business. It has given everyone confidence to communicate and has helped to bring in new business more quickly than before. I would recommend it to anyone as a way of advancing both professionally and personally." Dave Robertson, Director of European Operations, Perforce Software Ltd
"Eleanor has an approachable and easy style that helps others to relax and enjoy the work and the interaction.”Penny Illston , HR Director, STA Travel
“Eleanor is very personable and was able to encourage, cajole and, on occasions, force me to face up to reality. She has rekindled my interest in my professional career. I have benefited greatly from the coaching programme: I now have a platform on which to develop my future.”P Gallagher, Finance Director, Rosebury Housing Association
“I recommend the Key Talent Partners experience, not least because of the high level of professionalism and competence in the coaching process. Thanks – I am stronger for having undergone this process with you.”M MacDonald, Deputy Chief Executive, Argyle & the Islands Enterprise
“Eleanor has worked with our company for several years on regular communication courses using NLP. She has also coached me on a one-to-one basis, which was a positive and life changing experience. I have no hesitation in recommending her services.”Mel McIntosh, HR Manager, Perforce Software Ltd
“Key Talent Partners has supported '121 Partners' on a number of assignments involving the coaching of senior leaders and their teams. In particular, Eleanor has used her tremendous expertise in various psychometric tools to help raise the self awareness of our participants. She is extremely professional, very efficient and shows great commitment to delivering the right results for the customer.”John Blakey, Lead Partner, '121 Partners'
“Eleanor is a pleasure to work with and is a highly experienced NLP coach and trainer. I have also experienced her MBTI workshops, which were extremely effective. I have recommended her to my own clients and others and have always had great feedback.”Gregor Findlay MD of Increasing Potential
“Very effective and powerful with a clear delivery.” - “Thank you for everything: I now have the tools to influence the changes that I want in my business life.” - “An excellent seminar. It has really opened my mind to new possibilities.” - “Eleanor is really excellent! She is enthusiastic and committed to sharing with others.”- “Very thought provoking, clear and concise delivery.”Seminar participants from presentation skills programme 2007.
“Excellent pace, good use of own experiences.” - “Good presenter, competent, confident, used examples, good knowledge, jokes at the right time to liven up presentation.” - “High level of knowledge coupled with good, practical style of teaching.” - “Very knowledgeable and easy to converse with. I felt comfortable being open and honest.” - “Great explanation of each element that was presented. Felt very comfortable with the style of delivery.” - “Very lively, engaging presenter. Obviously very passionate on this subject.”Seminar participants from Advanced Communication seminar 2007.
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Testimonials 
